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January 21, 2007

Hi Jennifer and Jason,

When I started thinking about how to bring my mother home, a lot of the information I received cautioned me to be careful. The private pay Agencies leave you hanging when the staff becomes ill, also Staff is late, poor weather conditions they just don't show and for these situations they have no back-ups. Another big concern was having strangers in my home for twelve hours per day. I work 40 hours per week and my job cannot be done from home so how could I make this happen and not loose all my quality of life with my family. Mom was very unhappy about being in a nursing home so I needed to make this happen.

Your Agency was the only one that offered to go to the nursing home, to meet my mother, assess what her needs would be, then meet with me to explain the process. I must tell you once I met with you Jen I felt I could trust you and that your staff would meet my expectations. You are a very caring, organized and business minded person.

My first impression was correct; you were there when we needed you. When we had some issues you addressed them, and I always felt I could call you at any time and you would be there to help. That is a wonderful feeling to have when you are taking care of a loved one, and will be leaving them with strangers for most of the day. You were very patient and so was all of your staff. We had a personality issue and it was handled immediately, and not once did I have to loose work due to staffing.

As you can tell I cannot say enough about your care and the way you manage your Agency. I have recommended it to many; and have spoken to quite a few people who wondered how I could have worked and taken care of Mom and I gave you most of the credit. I know your agency will succeed just because of how you manage it and put people's needs first and also how you address the needs of the family caregivers.

I want to thank you again for all you and your husband provided and your promptness in the management of a concern. Without your Agency this would not have been as good of an experience as it turned out to be and I am very thankful to have found you. Mom was able to come home and have a very peaceful death and for this I am so grateful. Thanks again you guys are great!!!!!!.

Sincerely,
Colombe and Jerome Lagace

As a retired EMT, I am pleased to tell you that I was a patient of Live Free
Home Health Care and Infusion Solutions in Central New Hampshire. I found the staff very
informative in training the patient on taking care and administering medication to the PIC line that they installed in my arm. I was in no pain when their employee Installed the pic line. To me this was very important as I was totally at ease during a stressful time. The home health care nurse, Jennifer Harvey, from Live Free Home Health care was GREAT. She was compassionate and very well trained. I would recommend these companies to any doctor or patient, as it was nice to come home from the hospital and recover. I was certainly less stressed at home which I feel made my recovery faster than if I stayed in the hospital.

D. Ferland, Warren, NH

January 15, 2007

In October of 2006, I, Jacob Sargent broke my right hand. After surgery and six weeks of recovery, the cast was removed. Within hours, I was back in the hospital with a staph infection in my right hand. They admitted me into the hospital for a week, did three surgeries, and started me on an antibiotic I.V. After a week, I was discharged home but had to return to the hospital twice a day for my I.V. treatment, for the next six weeks. This was not an easy process. My fiancé had to drive me each time because I could not drive. So twice a day, at 9:00 am and again at 9 pm, myself, fiancé, and two daughters would have to drive 25 miles to the hospital, for a two to three hour visit, EVERYDAY. After a week, it was almost impossible to get there twice a day. At this point, we learned of Live Free Home Health Care in New Hampton, NH, which is a Medical Home Care Agency, and Infusion Solutions in Bedford, NH who was able to provide the medication. This changed everything from that point on. Jennifer Harvey the Registered Nurse made everything work ten times better for my family and me. Allowing all treatment to be done at home by coming to my house to do the I.V. No more late night trips to the hospital! Thank you to Jennifer Harvey and Live Free Home Health Care and Infusion Solutions. Thanks to their teamwork, we were able to maintain our normal lives and schedules as well as getting the proper treatment I needed to make a complete and successful recovery. I only wish someone at the hospital or my physician had given us this option sooner.

Thanks for everything,
Jacob Sargent and Family

January 1, 2007

Jen,

I really appreciate the care you provided for my parents and support for my family. Thank you so much for all you and the LNA’s did for all of us. You have a wonderful staff.

Dawn, Belmont, NH